BPO / ITES
Business process outsourcing or BPO in India has evolved from a micro-industry, to the status of a strategic differentiator in the global marketplace.
India is one of the most preferred destinations globally for business process outsourcing. This industry in India has witnessed a massive growth year on year from the time it started. Outsourcing is not only happening from multiple industries, but it is also increasing in the number of functions. Now, India’s BPO industry is not just confined to inbound, outbound calls and transaction processing, but has evolved way beyond that, and is doing far more complexed work in the area of finance, accounting & reporting, Legal Process Outsourcing, Knowledge Process Outsourcing (Research and Analytics), and many more.
Our Advantage:
Recruitments
We have been working for the BPO/ITES industry from it’s nascent stage, and have seen it evolve, and grow to a mammoth size. This industry has gone through a phenomenal change through the years. We have closely observed those changes in the processes being outsourced, and also the intervention of technology to enhance the operational efficiency. We have served almost every vertical of this industry, therefore we understand most of the requirements quite well, which gives us an edge to serve the clients from this industry much better.
Training
Although, this industry depends heavily on the internal resources for most of it’s training needs, but we have given training solutions to some start up organizations in the area of V&A, Accent neutralization, Soft skills, Process & Cultural Training.